Welcome to dimabio.com (the “Site”), which is owned and operated by DIMA Biotechnology LTD (“DIMA Biotech,” “we,” “us,” or “our”). By using or accessing our Site, you agree to be bound by the terms and conditions of this Privacy Policy. This Privacy Policy is designed to inform you about how DIMA Biotech collects, uses, and shares your information. We may update this Privacy Policy from time to time, and any changes will be effective when posted on this Site. Please review this Privacy Policy regularly.

1. Information We Collect:

When you visit our Site, make inquiries, or interact with our services, we may collect personal information such as your name, organization, address, phone number, email address, and other relevant contact details. We may also automatically collect data related to your visit, including your IP address, browser type, device information, and usage patterns. Additionally, we may collect information provided by you through forms, surveys, or communication with us.

2. How We Use Your Information:

We use your information for various purposes, including to communicate with you, process orders, provide customer support, improve our services, and send marketing communications. We may also use cookies and similar technologies to enhance your experience on our Site.

3. How We May Share Your Information:

We do not sell your personal information to third parties. However, we may share your information with service providers who help us improve our products and services. In some cases, we may disclose your information as part of a sale, merger, or change in control. We may also share information as required by law or to protect our rights.

4. Data Security:

We take reasonable steps to protect your information, both online and offline. We use encryption and secure firewalls to safeguard data transmission. However, no system is entirely secure, and we cannot guarantee the security of your information.

5. Your Choices:

You can access, correct, or update your personal information through your account settings on our Site. You can also opt out of receiving marketing communications from us by following the provided instructions.

6. GDPR Compliance:

DIMA Biotech is committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We ensure that your personal data is processed lawfully, transparently, and for legitimate purposes.

If you have questions or requests regarding your rights under GDPR, please contact us at info@dimabio.com or call us at +86-400-006-0995 (China) or +1 240-237-2678 (USA).

7. California Residents:

In addition to the rights provided under this Privacy Policy, California residents can inquire about the personal information that we collected about them and request the deletion of their information.

To make such requests, please contact us at info@dimabio.com or call us at +86-400-006-0995 (China) or +1 240-237-2678 (USA).

Last Updated: 10/6/2023